If you are unable to find the item you are looking for, then please use one of the following methods to suggest a product to us and we'll try our best to include the product into our catalog. In fact we encourage you to suggest a product if you cannot find it on our site. Use any of the following methods that is more convenient to you.
Currently we only accept Cash on Delivery which means when you place the order we'll deliver your order along with an invoice and you can pay the driver in cash. In future we'll bring other online payment facilities such as debit card/bank card transactions.
Our distributors deliver us meat, vegetables and fruits on daily basis. We'll make sure these items are fresh and meet your expectation. If you are unhappy with the delivered goods then you can refuse to accept the items when they're delivered to you. We'll return the item and will not charge you. You may also accept/reject selectable items.
If you find that we have delivered the product which is in unacceptable condition, faulty or different to what you had ordered then return the item to the driver and we'll not charge you at all. If you have been already charged and you found the defect later after it has been delivered please give us a call and let us if you need a refund or a substitute and we will arrange for the item to be collected from your place and will provide a refund if necessary.
If you need a refund for a purchased item please let us know and we'll refund the total amount for which you have been charged. Please keep the invoice with you as that will be required when a refund is required.
Once you create an account with us, your details are saved securely on our server. Which means you do not need to provide the details next time you are placing an order. This makes the process a lot easier and quicker for you. We’ll occasionally send out great deals and special offers to all our account holders so you can be the first to benefit from the deals before they expire.
Yes, you can place an order without creating an account. To do so, you can unselect the option “Create an account?” when placing an order and your details will not be saved with us. But you will have to provide the details every time you need to place an order.
No we do not sell Tobacco / Cigarettes or relevant products. We support and promote healthy life and encourage everyone to participate in this cause. Live a healthy life for yourself and your families.